Last Updated: July 26, 2026

At Al Raiqah Accessories, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us when you visit our website or make a purchase.

By using our website or providing us with information, you agree to the practices described in this policy.

1. Information We Collect

We collect two main types of information:

A. Information You Provide to Us

• Name, email address, phone number
• Shipping and billing address
• Payment information (processed securely through trusted third-party gateways)
• Order details, delivery preferences, and customization requests

B. Information Collected Automatically

• IP address, browser type, and device information
• Cookies and similar tracking technologies (see our Cookie Policy)
• Usage data (pages viewed, time spent on site, etc.)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations, shipping updates, and receipts
• Handle returns and exchanges
• Send marketing communications (if you have opted in)
• Improve our website and services
• Prevent fraud and ensure security

3. Who We Share Your Information With

We do not sell your personal information. We may share it with:

• Shopify (website platform and hosting)
• Payment gateways and shipping partners
• Customer service providers
• Marketing platforms (only with your consent)
• Legal authorities when required by law

4. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent (for marketing purposes)
• Object to certain processing activities

To exercise these rights, please contact us at alraiqahaccessories@gmail.com

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: alraiqahaccessories@gmail.com Phone: +92 3172026450