Refund Policy

Last Updated: July 26, 2026

At Al Raiqah Accessories, we strive to ensure complete customer satisfaction. In the rare case that you are not fully satisfied with your purchase, we offer a straightforward refund policy.

1. Eligible for Refund

You may request a refund if the item meets the following conditions:

• The product is unused and in original condition (including packaging and tags).
• The item is defective or damaged due to manufacturing or delivery.
• You have selected the wrong size or color (subject to our size chart).
• You are not satisfied with the product within 48 hours of delivery (excluding custom or personalized items).

2. Non-Refundable Items

The following items are not eligible for refund:

• Personalized or engraved jewelry
• Custom-made products
• Final sale items (as per our Terms & Conditions)
• Intimate or hygiene-related items (if applicable)

3. Refund Process

1. Contact us at alraiqahaccessories@gmail.com or call +92 3172026450 within 48 hours of delivery.
2. Provide your order number and reason for refund.
3. We will guide you on how to return the item.
4. You will receive a return label (free of cost within Pakistan).

4. Return Shipping

• Within Pakistan: Free return shipping for all eligible items.

5. Refund Timeline

• We will process your refund within 5–7 business days after receiving the returned item in original condition.
• The refund will be issued back to your original payment method (bank account, card, or wallet).

6. Exceptions

• We reserve the right to refuse refund requests if the item shows signs of wear or damage.
• All custom or personalized orders are final sale and cannot be refunded.

We are always here to help. For any queries, please reach us at:

Email: alraiqahaccessories@gmail.com Phone: +92 3172026450